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Set the Limit Before the Fun, Not After: Prestige Casino Responsible Gambling

You must be 18+ to play, and every Prestige Casino account comes with deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion.

Set your deposit limit
Checking the essentials

Where do limits and help sit here?

Five lines settle the age, the licence, the national register, the helpline and where to write.

Minimum age
18+
Regulated by
Gaming Control Board Curaçao, OGL/2014/2813/128
National register
GAMSTOP
National Gambling Helpline
0808 8020 133
Limits and exclusion help
Five controls

What you gain when the ceiling is set

After this block you know which five controls sit in the account and when each one earns its place.

Set the ceiling first

This caps how much you can put in over a day, a week or a month, and it lowers the amount you have chosen to spend before the session starts rather than after a loss.

Before it turns sour

This caps how much you are prepared to lose across a stretch of play, so a rough evening ends at a number you picked while thinking clearly.

Let the clock tell you

A message appears at a chosen interval to show how long you have been playing, useful when an evening slips by without you noticing.

Time away, kept open

This pauses your account for a set stretch without closing it, which suits a player who needs a break but intends to come back later.

Is closing the account enough?

This shuts you out of your account for a chosen period and stops the marketing that comes with it, the right choice when a break is not enough.
Two minutes in settings
1

Straight to the controls

Log in and open the responsible gambling area of your account settings. Check you are in the section covering limits rather than notifications.

2

Pick your ceiling

Choose whether to cap deposits or losses. Deposits suit steady spending, while losses suit the amount you are willing to see go.

3

Set the figure and span

Give the figure you can afford and select a day, week or month. Read the period back before you continue, because it changes how much the figure means.

4

The final screen

Approve the change and check the confirmation screen shows your new figure. Ask our team at any point if a step looks unclear.

Stop and look at how play sits with you

Catching these signs early keeps a bad week from becoming a bad year. A deposit limit or a short pause is the simplest first step, and either one can be set from your account today.

Read down this list and count how many feel familiar right now.

  • Chasing a loss with a bigger deposit
  • Spending money set aside for bills
  • Playing longer than you planned, again
  • Hiding how much time or money goes in
  • Feeling restless when you cannot play
  • Borrowing to keep playing
  • Play crowding out sleep, work or people
Free support

Talk to someone who has heard it before

National Gambling Helpline (GamCare)

Ring the National Gambling Helpline for free advice, day or night, whether you play or you are worried about someone who does. Trained advisers listen, explain the options and point you to local support. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Drop into a Gamblers Anonymous meeting, no appointment needed and no charge, in person or online. Meetings are peer-led, there are mixed ones for families and friends, and you can simply listen at first. gamblersanonymous.org.uk

Break or brake

Pick a break sized to what you need

Hours or days away. Set a cooling-off period in your account and you step away for hours or days without losing your balance or your account. Ask live chat to start one and playing is blocked until the period ends.

The long-term account closure. Choose self-exclusion in your account when you want a much longer stop, and it cannot be lifted early. Live chat sets it up; until it runs out you cannot deposit, play or reopen the account.

Do I have to register with GAMSTOP? GAMSTOP is the national register run by The National Online Self Exclusion Scheme Limited. Register there and you are blocked from UK-licensed sites for six months at minimum, up to a year or five years; it can take up to a day to apply. gamstop.co.uk

Limits and exclusion

You Want a Limit or a Break

01Do the same limit controls work in the mobile browser?+
Yes. Open the account section in the mobile version and the very same controls appear, so a ceiling you set there holds on desktop and in any app view. One account, one set of limits.
02Can I call the helpline if it is my husband who plays too much?+
Yes. Relatives and friends can call the National Gambling Helpline (GamCare) on 0808 8020 133, free and at any hour, for advice and referral to local support. The person gambling does not need to be on the line.
03Why must I confirm my age before I can play at all?+
Because only adults of 18 or over may hold an account here, so age is checked before any play begins. Send the photo ID we request and verification usually completes within 23 hours. Money cannot be staked until that check clears.
04What does a short pause change, and when can I play again?+
A cooling-off period locks you out of the account for the stretch you choose, so no deposit, wager or bonus claim goes through. Play returns by itself once that stretch ends. Set it before a heavy weekend, not mid-session.
05Can I end a self-exclusion early if I feel fine?+
No. A self-exclusion runs for the whole period you chose and cannot be lifted early, which is exactly what makes it dependable. Choose the shortest option only if you are sure a longer one would be excessive.
06How do I close my account permanently rather than pause it?+
Email [email protected] from the address on your account and ask for permanent closure; our team works around the clock. Withdraw any remaining balance first, and note that a duplicate registration cannot later be opened in its place.